Frequently Asked Questions
Your guide to shopping the finest Japanese martial arts apparel and fashion.
How do I determine the correct size for my Hakama or Kimono?
We provide detailed sizing charts on every product page. Please measure your height and waist carefully, as Japanese sizing may differ from Western standards. Our support team is also available for personalized fit recommendations.
Do you offer international shipping?
Yes, we ship globally from our headquarters in Kyoto, Japan. We use reliable carriers like DHL, FedEx, and EMS to ensure your items arrive safely and quickly at your doorstep.
What is your return policy for customized items?
Items that have been customized with embroidery or specific alterations are generally non-returnable. For standard items, we offer a 14-day return window provided the garments are in original, unworn condition.
How should I care for my traditional garments?
Most of our traditional items require hand washing in cold water or professional dry cleaning to preserve fabric integrity and dye color. Specific care instructions are included with each high-end piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process for our international customers.
How long does it take to process an order?
Standard items are typically processed within 2-3 business days. Custom-made apparel or items requiring embroidery may take 1-2 weeks to be handcrafted before they are shipped.